North Okanagan Counselling Services
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Rates and Policies

In-Office Rates | Tele-Counselling Rates | Privacy Policy | Disclaimer | Terms & Conditions


In-Office Counselling Rates

A flat fee will be charged for each one hour in-office counselling session.

Our Counselling sessions are by Appointment Only.

Mastercard, Visa, American Express, Debit card or Cheques are acceptable methods of payment.

It is our policy that each in-office session is paid for at the conclusion of that session. If for any reason we have to cancel an in-office session we will give you 24 hours notice and will reschedule at a time convenient for you. We require our clients to give us 24 hours notice of any cancellation. Failure to do so may result in your being billed for missed sessions and an invoice may be issued. Two missed sessions without notice and counselling will be suspended pending a discussion with the counsellor.

If paying by cheque, a $30.00 fee will be charged for any N.S.F. Cheque and the client will be asked to pay either by cash or debit card.

We offer flexible appointment times throughout the day, or evening / weekend appointments are available for your convenience.

Please Contact Us to schedule your appointment


Tele-Counselling Rates

A flat hourly fee will be charged for tele-counselling with no added long distance in Canada or the United States.

Our present policy is that Tele-Counselling sessions shall be paid for in advance immediately prior to each session by way of Visa or Mastercard transaction. In the future, depending on the volume of tele-counselling sessions, other methods of payment will be considered. Please click here to learn more about this option.

Please Contact Us to schedule your appointment


PRIVACY POLICY
North Okanagan Counselling Services (NorthOkanaganCounselling.ca)


Your privacy is important to us at NorthOkanaganCounselling.ca (referred to as "we" or "us" in this policy) and the purpose of this policy is to tell you what personal information we collect about you and how we use it.

Personal Information
All information received by this office is confidential. All client files and client related information are kept in a secure area as per the privacy act of British Columbia. There are, however, certain instances wherein the counsellor is bound, by law, to divulge information. Those instances are as follows:
  • Client informing the counsellor about suicidal ideation or homicidal ideation
  • Client reporting any suspicion of child abuse or neglect
  • The counsellor and/or the counselor's records being subpoenaed into court (in Canada Only)
Accountability
We are responsible for the personal information under our control
If you wish to contact us regarding the use of your information, you can do one of the following:

Contact: North Okanagan Counselling Services
by telephone: (250) 275 - 3146
by e-mail: counsellor@northokanagancounselling.ca
by mail: 3210-35 Street, Vernon, BC, V1T 6B7


What Personal Information do we collect?
When you recieve counselling services from us we may collect some or all of the following personal information:

- your name, address and telephone number
- e-mail address and facsimile number
- credit card information

The security of your Personal Information is important to us.

Your personal information is used only for the purpose of assisting you in the purchase of counselling through North Okanagan Counselling Services.



DISCLAIMER
Accuracy of Product Images on Website

Images on the website are subject to variations in lighting when photographed as well as variations in monitors when being viewed. They will not be exactly as you view them and will be subject to variations in colour, hue, reflection and depth of tone.



TERMS AND CONDITIONS
North Okanagan Counselling Services (NorthOkanaganCounselling.ca)


Alterations
North Okanagan Counselling Services reserves the right, at any time and without prior notice, to remove or cease to supply any product or service contained on this website. In the event that such removal takes place we shall not be liable to you in any way whatsoever for such removal.

Availability
Prices, and details, of products and services (and any offers) posted online are subject to change without notice. All products and services are subject to availability and we give no guarantee in this regard.

Copyright
The copyright in the material contained in this website belongs to North Okanagan Counselling Services or its licensed source. Any person may copy any part of this material, subject to the following conditions:

The material may not be used for commercial purposes.
The copies must retain any copyrights or other intellectual property notices contained in the original material.

The products and technology or processes described in this website may be subject to other intellectual property rights reserved by North Okanagan Counselling Services or by other third parties (and no licence is granted in respect of those intellectual property rights).

Images on this website are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their respective owner(s).

While North Okanagan Counselling Services has taken care in the preparation of the contents of this website, this website and the information, names, images, pictures, logos, icons regarding or relating North Okanagan Counselling Services, or the products and services of the same (or to third party products and services), are provided on an 'as is' basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will NorthOkanaganCounselling.ca or North Okanagan Counselling Services be liable (whether in contract or tort (including negligence or breach of statutory duty) or otherwise, for any losses sustained and arising out of or in connection with use of this website including, without limitation, loss of profits, loss of data or loss of goodwill (in all these cases whether direct or indirect) nor any indirect, economic, consequential or special loss. North Okanagan Counselling Services does not represent that the information contained in this website is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in this website or for any reliance placed by any person on the information.

North Okanagan Counselling Services does not warrant that the functions or materials accessible from or contained in this website will be uninterrupted or error free, that defects will be corrected or that this website or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials.

If any of these Terms and Conditions (or any terms and conditions relating to a product or service referred to in this website) should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any province, state or country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, and in relation to such state or country only, such terms or condition shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. Nothing in these terms and conditions shall exclude North Okanagan Counselling Services liability for death or personal injury resulting from North Okanagan Counselling Services negligence.

Intellectual Property
All Intellectual Property Rights (including, without limitation, all database rights, rights in designs, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration) and all other intellectual or industrial property rights in any jurisdiction) in any information, content, materials, data or processes contained in or to this website belong to North Okanagan Counselling Services or its licensed source. All rights of North Okanagan Counselling Services in such Intellectual Property Rights are hereby reserved.

Jurisdiction and the Law
The information and other materials contained in this website may not satisfy the laws of any other country and those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

These Terms and Conditions and any terms and conditions relating to products or services described in this website shall be governed by and construed in accordance with the laws of Canada. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of Canada.

Product Terms and Conditions
If you apply for any product or service detailed on this website, these Terms and Conditions should be read in conjunction with any other terms and conditions which relate to any such product or service and, in the event of any contradiction between these Terms and Conditions and the specific terms and conditions relating to such product or service, the latter shall prevail. For the purposes of these Terms and Conditions, product(s) and service(s) shall include, without limitation, any insurance or financial service.

Trademark
The images, logos and names on this website which identify North Okanagan Counselling Services, or NorthOkanaganCounselling.ca or third parties and their products and services are proprietary marks of North Okanagan Counselling Services or the relevant third parties. Nothing contained in this website shall be deemed to confer on any person any licence or right on the part of North Okanagan Counselling Services or any third party with respect to any such image, logo or name.






 
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